I travelled from the UK to have my dental treatment at Smile Provider, and I am very pleased with my experience.
The main reason I chose this clinic was the outstanding customer service from Klea before I even arrived. She was incredibly helpful, informative and patient throughout the whole process. She really listened to what I wanted, answered all of my questions, and adjusted the treatment quotes to suit my preferences rather than trying to upsell me. From the very beginning, the entire process was straightforward and stress-free.
Once I arrived at the clinic, I was equally impressed by the professionalism of the whole team. Everyone was friendly, welcoming and you could genuinely tell they take great pride in their work and want the best possible outcome for their patients. Dr Eljan was very helpful and informative throughout.
One thing that really stood out to me was their honesty and integrity. After examining my teeth, they actually advised against one part of my original treatment plan because my natural teeth were healthy. They could easily have gone ahead with the more expensive treatment, but instead they put my best interests first. That gave me a huge amount of confidence and trust in the clinic.
Throughout my stay in Tirana, Klea continued to check in regularly, answering my questions and even giving recommendations on places to visit, things to do etc. It made travelling abroad for treatment feel so much easier and more personal.
If you’re considering travelling to abroad for dental treatment, I would highly recommend Smile Provider. The quality of care, honesty, professionalism and customer service exceeded my expectations, and I wouldn’t hesitate to recommend them to friends and family.
